Your privacy is our responsibility
This policy details how your personal information is collected, stored, and protected on the tfb77 platform.
This privacy policy applies to users of the tfb77 platform. When you use our website, open an account, or use our services, you are considered to have agreed to the terms of this policy. Please read this document carefully before you start using our services.
tfb77 believes that data protection is a fundamental right. We handle our users' personal information with the utmost care and do not sell or transfer it to any third party without permission.
1 Scope and Types of Information Collected
The following types of information may be collected during registration, login, and use of services on the tfb77 platform:
1.1 Personally Identifiable Information
- Full name and date of birth
- Email address and contact number
- Current address and nationality
- Copies of documents required for identity verification (e.g., national ID card or passport)
1.2 Financial Information
- Payment method details — bKash, Nagad, Rocket, Upay or bank account number
- Deposit and withdrawal history
- Transaction reference numbers and dates
1.3 Usage-Related Information
- IP address, device type and operating system
- Browser type and version
- Time of site access, page visit patterns and duration
- Cookie and session data
2 Purpose of Data Collection
tfb77 collects and processes user information only for the following legitimate purposes:
- For account creation, verification and management
- To process deposits and withdrawals
- For identity and age verification (to confirm 21+)
- To prevent fraud and ensure platform security
- To provide customer support and resolve complaints
- To enforce responsible gaming policies
- To improve services and enhance user experience
- To send relevant promotional messages (if the user has given consent)
Your information will not be used for purposes beyond those listed above. If your information needs to be used for any new purpose, you will be informed in advance and consent will be obtained where required.
3 Data Storage and Security
tfb77 uses industry-standard technology to protect your information. The key elements of our security system are:
SSL Encryption
All data transfers are encrypted via SSL/TLS protocols, protecting them from third-party access.
Firewall Protection
Our servers are protected by advanced firewalls and anti-intrusion systems.
Access Control
Only authorized staff can view the necessary information, and this is subject to strict log monitoring.
Regular Backups
Secure data backups are taken regularly and stored in encrypted storage.
The data retention period is determined based on relevant legal obligations and business requirements. Even after an account is closed, certain information may be retained for a defined period to meet regulatory requirements.
4 Sharing Information with Third Parties
tfb77 never sells your personal information. However, information may be shared with selected partners in the following limited cases and under strict agreements:
- Payment processors: Necessary information is shared with bKash, Nagad, Rocket, Upay and banking partners to complete transactions.
- Identity verification services: With technology service providers for account verification.
- Technology and hosting partners: Those who provide us with technical support for platform operations.
- Legal authorities: Necessary information may be provided to government authorities in cases of court orders or legal obligations.
A data confidentiality agreement is in place with any third-party partner, and they may not use the data beyond the purposes directed by tfb77.
5 Cookie Policy
Cookies and similar tracking technologies are used on the tfb77 website. A cookie is a small data file stored in your browser that helps the website remember your preferences and activity.
5.1 Types of Cookies Used
- Essential cookies: Essential for login sessions, security tokens and the core functionality of the platform.
- Preference cookies: For language preferences, theme settings and other personalized experiences.
- Analytics cookies: To understand site performance and usage patterns, which are fully anonymous.
5.2 Cookie Controls
You can block or delete cookies from your browser settings. Please note that disabling essential cookies may affect some core functionality of the platform.
6 User Rights
You have the following rights regarding your personal information:
- Right of access: You have the right to request information about what data we hold about you.
- Right to rectification: If any information is incorrect or incomplete, you can request that it be corrected.
- Right to erasure: In certain circumstances you can request that your information be deleted, although some information may need to be retained due to legal obligations.
- Right to restrict processing: In certain circumstances you can request that restrictions be placed on the processing of your information.
- Right to withdraw consent: You can withdraw consent previously given for marketing communications or additional use of your information at any time.
- Right to data portability: You can request your information in a structured, machine-readable format.
To exercise these rights, contact us at [email protected]. We will process your request as quickly as possible.
7 Protection of Minors' Information
tfb77 is a platform for those aged 21 and above only. We do not knowingly collect any personal information from minors. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
If parents believe their child has registered on our platform in any way, please contact [email protected]. We will take immediate action.
8 International Data Transfers
Our servers and service providers may be located in various countries. Even if your information is transferred outside Bangladesh, such transfer only takes place when the receiving party is able to ensure adequate data protection and the necessary contractual safeguards are in place.
9 Third-Party Links and Platforms
The tfb77 website may sometimes contain references to external services or content. These external sites have their own privacy policies and tfb77 is not responsible for their collection and use of information. You are advised to review their policies before visiting any third-party site.
10 Policy Changes and Updates
tfb77 reserves the right to change or update this privacy policy as needed. Users will be notified of any significant changes via email or through the platform. The updated policy will take effect from the date it is published.
We recommend that you visit this page regularly so that you remain informed about the latest information regarding the protection of your data.
11 Contact Us
If you have any questions, concerns or requests regarding this privacy policy, please contact our support team:
[email protected]
Available 24/7 in Bengali and English through our platform.
Seven days a week, 24 hours a day (BST, UTC+6)
tfb77 always respects your privacy and is committed to protecting your information. Thank you for using our platform.